Posts Tagged server security

Do Managed Printing Services Save Money for Small Businesses?

In a struggling economy, business owners look for new ways to reduce their expenses to save money and resources in order to remain competitive. Could managed printing services offer financial and time savings for a small business?

Small business owners are in a good position to save money and benefit most through managed printing services, since they have a lower profit margin compared to their overhead expenses than larger businesses do. When a printer isn’t working effectively in a small business environment, one of the owners, managers or employees must spend time on the phone with an IT specialist trying to troubleshoot the cause of the printer or copier malfunction; as well as find a solution to get it up and running again. When this person is tied up for a long period of time, the business loses the money that would have been made during that time period.

What are Managed Printing Services?

Managed Print Service providers (MPS) monitor your printers and copiers actively from a remote location. They can predict where problems may occur and often prevent it from happening. They work with small businesses to implement plans to identify excessive spending in printers, copiers, and supplies, and to increase productivity by setting up a plan for which type of documents go to which printers in your organization.

Managed printing service providers will also make sure you always have the right amount of ink and paper supplies on hand, which means you will no longer have a closet full of supplies that are never used or run out of the paper you need in the middle of a printing project.

Advantages of Managed Printing Services

In addition to the financial savings gained by small business owners utilizing managed printing services, there are additional advantages of convenience and control. As a small business owner, your time is spent operating and managing the daily activities of your business – there is a good chance that you are unaware how much time and money is wasted on printer or copier related activities. Activities like troubleshooting printers that aren’t working properly; using double the amount of paper necessary because you haven’t learned to use the “print on both sides” option of the printers; and the time spent ordering and processing purchase orders and invoices for toner and paper supplies.

If you upgrade to more efficient and productive printers and copiers, you can also factor in energy efficiency costs of the newer equipment compared to your current, older equipment, and see the cost savings skyrocket.

When you have an MPS provider handling your printing and copying needs, you won’t lose one of your key employees (or yourself!) hours on the phone trying to troubleshoot problems – this is most likely your biggest area of savings in both financial resources and time.

The convenience associated with having an expert handling your business printer and copier needs also means no one on your staff needs to worry about ordering supplies. If there are equipment problems or malfunctions, an expert will fix them for you because it is the responsibility of a managed print services provider.

Cost will be inevitably cut with all of those changes listed above when you let the experts handle these things for you. The end result will be an efficient office when you cut expenses on paper, ink or toner, lower your electricity use and improve employee productivity.

You can reduce your overhead expenses with a managed printing services provider, as well as take back some of your time resources and increase productivity.

Click here to learn how Nexgen Networks, Inc. can help you save on printing costs with our Managed Printing Services for your business in Aurora, IL and surrounding cities.

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IT Security Part I

Part 1 of a series of blog entries all about IT Security in the Modern World of Computing

By Autress Lowe III

What is IT Security?
When you think of IT Security, what do you think of? For most people, IT Security usually stops at a password, be it the PIN code to unlock their phone, or the password to the Wi-Fi. But IT Security isn’t just a four-digit PIN code, it’s a network of systems that all work together seamlessly to create a secure working environment.
The first part of any Cybersecurity solution, however, is a password. It’s the most basic form of protection there is. Nowadays, we have a plethora of password solutions to fit any user or business’s needs.


To start, we have our basic “password”, a usually 8-26-character alphanumeric sequence of letters, numbers, and special characters, i.e. “P@55W0rd!”. These passwords, while difficult for a normal user to guess, are extremely susceptible to brute force hackers and social engineers who may come across a user’s password in a multitude of ways, from dumpster diving to simply watching you enter it from over your shoulder. A password is a last line of defense, one that should always be supplemented with additional security measures.
Passphrases, on the other hand, are much longer strings of passwords, usually a short sentence or two. While they are much more difficult to crack, they still suffer the same vulnerabilities that normal passwords have.
The little cousin of passwords are Single-Use passwords. These are much more effective than your traditional password or passphrase, requiring a user to receive a new password directly from an IT administrator each time they wish to logon, making traditional attempts to hack a thing of the past. Mostly banks use this, using what are known as Transaction Authentication Numbers, or TANs for short.
Even further estranged we have the time synchronized password, where the user has a small device that displays a password that changes every minute or so.


We also have biometric security methods, such as retina and fingerprint scanners. While difficult to crack, they have a high error rate, meaning a user could potentially be locked out of their own system because the scanner doesn’t recognize their fingerprint. They are also rather easy to spoof, and once a fingerprint or retina is “cracked” (or otherwise duplicated), it renders the entire system ineffective. After all, a person can’t change their fingerprints. Yet.


Envaulting technology relies on a company or user’s network and a USB drive to work. Think of it this way: the computer is a lock, and the USB thumb drive is a key ring. Once connected, the USB searches for a key somewhere else on the network, to unlock the computer. With this security measure, your data is only accessible on-site, and connected to the network.


We also have drive encryption, where a user can partially or fully encrypt their hard drive, requiring a password of some form to access the information. Encryption works by taking data and scrambling it in such a way that only someone with the correct information and hardware can read it. In basic form, we have old school cryptography, like shift codes where you take a word like “Apple” and change each letter so it reads “DSSOH”. Only someone with the proper key (or a basic knowledge of shift codes) could properly read the information. Real drive encryption works in a similar manner, only the key is a lot harder to guess than “shift each letter by three”.
As an additional step, the user can place the certificate that stores the passwords (and by extension, the prompt to logon) on a thumb drive, making the data inaccessible without that USB Key and the correct password.


Keep in mind, obtaining a password, whatever the type used, is often not the first step in cracking a system. The first step is gaining physical or digital access to the system. Following appropriate security procedures such as requiring your employees to wear ID badges with their face and badge number and an embedded RF chip can go a long way towards IT Security, preventing unauthorized access to your network by stopping would-be hackers at the front door.
Armed with all your passwords and a bogus ID, a hacker can also be denied access to your system if there is someone stop or deter them. That’s where a dedicated IT Team or MSP comes in handy. MSPs are a low cost, high ROI method of protecting your valuable information by not only deterring would be criminals, but by also managing your suite of security protocols and solutions, taking some of the burden off the end-user. With a team in place dedicated to the security of your business and personal information, as well as managing the changing of passwords and security protocols, a business can stay up-to-date on the latest security features as well as keep their information safe without taking precious time and resources away from your company’s true goals.

Hardware and Software

Of course, where would your Cybersecurity team be without a decent anti-virus and firewall in place. These chaff filters work by taking known threats out of the equation. A user properly protected is highly unlikely to be attacked by an outdated virus.
A firewall works by preventing outside, unauthorized access to a user or company’s internal network, serving as a gatekeeper between it and the outside world. Without one of these, your IT Team would have its hands full solving problems and preventing intrusions that they would otherwise never have to deal with.
This brings us to the most important part of any IT Team: UPDATES! No IT Security Solution is perfect; they usually have a few exploits scattered here and there. But developers and IT Professionals alike are constantly patching their software, getting rid of exploits that would have otherwise taken complete systems offline or resulted in the loss or corruption of precious data. If your IT Security team fails to keep your systems update with the latest firmware and software patches, your leaving your system vulnerable to enthusiastic hackers who see out-of-date software as a jackpot.

In Part Two of IT Security, we’ll discuss what kind of threats the modern world faces in the Age of Information, and how they work.

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5 Reasons to Implement a Managed IT Services Solution

Information Technology services are essential to the success of every organization, large or small. With increasingly competitive business environments, CEOs and small business owners are under great pressure to maintain a highly qualified staff and to make sure their technology is obtaining a better ROI than their competitors.

These goals are not easily achieved, particularly for young or small businesses with less financial resources and time available. Having your own successful information technology department can eat up too much of the company’s budget and time resources, and eventually cause a loss of its competitive edge. These disadvantages of maintaining an in-house IT department are why companies of all sizes have turned to using managed service providers to either assist their existing IT department or become their virtual IT department, handling all of the technology involved in keeping their businesses running at optimal levels.

The benefits of using a managed IT services solution are numerous, but the top 5 benefits of managed services for business include:

  1. Benefit from the expertise of a specialist, without having to spend time and financial resources training your staff to become experts
  2. Decrease your technology risks with Managed IT Services. Your company doesn’t have to worry about losing and trying to replace trained staff members, or about repairing, implementing or replacing complex technology solutions with Managed IT Services
  3. Enjoy access to the most up-to-date, sophisticated technology solutions without having to invest in expensive equipment.
  4. Experience ultimate control over your business technology without having to manage an IT department. This gives you the time you need to focus on what you do best: your business functions.
  5. Reduce stress and improve efficiency of your staff. When you make good use of Managed IT Services resources, your staff isn’t tied up with IT concerns and they have more time to focus on tasks that are productive for the business.

Click here to learn how Nexgen Networks, Inc. can help you benefit from managed IT services in Aurora, IL and surrounding cities.

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